Effective Date: 04/11/2024
LeoLab™ (“we,” “our,” or “us”) values the privacy of our users (“you” or “your”) and is committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information on our website, https://www.leolab.co.za/ (the “Site”). By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you interact with us (e.g., by creating an account, placing an order, or contacting us), we may collect personal information such as your name, email address, phone number, mailing address, and payment details.
- Non-Personal Information: We may collect non-personal information automatically as you use our Site. This may include your IP address, browser type, device information, operating system, referring URLs, and pages visited on our Site.
2. How We Use Your Information
We may use your information to:
- Process your orders and manage your account.
- Respond to your inquiries and provide customer support.
- Improve our Site and services by analyzing usage trends.
- Send you promotional materials, updates, or other information if you opt-in to receive such communications.
- Comply with legal obligations and protect our rights.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site. Cookies are small text files stored on your device that help us understand user behavior and remember your preferences. You can manage cookie preferences through your browser settings.
4. Information Sharing and Disclosure
We may share your information in the following situations:
- Service Providers: We may engage third-party companies to perform tasks on our behalf (e.g., payment processing, order fulfillment, data analysis) and will share only the information necessary for these tasks.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.
5. Security of Your Information
We implement reasonable security measures to protect your personal information. However, please be aware that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
You have the right to:
- Access and update your personal information.
- Request deletion of your personal information, subject to legal and contractual obligations.
- Opt out of receiving promotional communications by following the unsubscribe link or contacting us.
7. International Data Transfers
If you access our Site from outside the European Union, please note that your data may be transferred to and processed in countries that may not have the same data protection laws as your home jurisdiction. By using our Site, you consent to this transfer.
8. Third-Party Links
Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our Site after any modifications indicates your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info [at] leolab.co.za
Thank you for trusting LeoLab™ with your information. We are committed to safeguarding your privacy and maintaining transparency about how we handle your data.